What information do we collect?
We collect information from you when you sign up for an account, make a transaction, request support, or fill out a form. When registering or using our services, you may be asked to provide details such as your name, email address, phone number, or identification documents. We may also collect device and location data to help keep your account secure. However, you may still browse certain parts of our site anonymously.
How do we protect your information?
We implement a variety of security measures to keep your personal information safe when you access or use our services.
These include encryption, secure servers, and strict access controls to protect sensitive data. We also monitor transactions and account activity to detect and prevent fraud. Despite these efforts, you may still use our site with confidence knowing your information is handled with care.
Do we disclose any information to outside parties?
We do not sell, trade, or share your personal information with outside parties without your consent. This does not include trusted partners who assist us in operating our services, conducting business, or serving you, as long as they agree to keep the information confidential. We may also release information when required by law, to enforce our policies, or to protect our rights and safety. Non-personal visitor data may be provided to other parties for analytics or service improvements.
Children's Online Privacy Protection Act Compliance
We comply with the requirements of the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect any information from children under the age of 13. Our services are intended for individuals who are at least 13 years old or older. If we discover that information has been collected from a child under 13, we will take immediate steps to remove it from our records.
Changes to our Privacy Policy
We may update our privacy policy from time to time to reflect changes in our services, legal requirements, or security practices. Any modifications will be posted on this page, and the updated date will be shown at the top of the policy. We encourage you to review this page regularly to stay informed about how we protect your information. By continuing to use our services after changes are made, you agree to the updated policy.
How long we retain your information?
We retain your personal information only for as long as necessary to provide services, meet legal obligations, or resolve disputes. Account and transaction records are kept in line with banking regulations and compliance requirements. Once information is no longer needed, we securely delete or anonymize it to protect your privacy. You may also request deletion of certain data where permitted by law.
What we don’t do with your data
We do not sell, rent, or trade your personal information to outside parties for marketing purposes. We never use your sensitive data for purposes unrelated to providing or improving our banking services. We do not allow unauthorized access to your account information under any circumstances. Your data is handled responsibly and only used in ways that respect your privacy and security.